What we DON'T do:
At Solve, we pride ourselves on offering the best service and end product at the best price. There are some things, however, that we don't do.
- Free Pitch: More than ever, we believe that the best of us is in our brain. We are happy to meet with you and discuss your project for free. Which means that an initial listening meeting is free. We do not pitch ideas for free.
- Work With Everyone: Unfortunately, sometimes we are not able to help. There are times when we are too busy to meet new, fast deadlines or meet budget requirements. It is just the case sometimes. In addition, there are times when we just feel like we are not the best creative match for a company. In those cases, we are upfront.
- Offer Proposals with No Concept: Our goal is to provide you with EFFECTIVE communication in any media. Design for design's sake isn't what we believe in. We work to have meaning in every proposal or project we execute. At Solve, we believe in function over form.
- We NEVER: Use fonts like Comic Sans, Papyrus, Arial or Times New Roman :) (but seriously)
- Create a million concepts: What we do, is create the best one. After we meet and determine the scope of a project and a strategy, we work to create the BEST concept. There can be multiple successful solutions to any one problem, so we will pitch a couple of rough ideas for approval and then develop the best concept. Not only is this the way we believe it should be, but it keeps your cost down. You don't want to pay us to come up with 3 concepts - one will be awesome, one will be terrible and you'll take the one in the middle. That doesn't seem fair to us.
- Remain Silent: We do not believe the customer is ALWAYS right. That doesn't mean that we are disagreeable - but we WILL disagree if we feel it is in YOUR best interest. At the end of the day, our clients maintain control over their project and, of course, have final say - but we are quick to speak up if we disagree. It's why you hired us, right? :)
- Promote: We do NOT promote the use of Adobe Flash. It's old and tired. Let it go.
- Make Your Business Succeed: As hard as we work for you, and no matter how awesome we make your project or brand. Please remember that we will never be able to single-handedly make your business awesome. The ball remains in your court when it comes to your business success. There's no website, brochure or ad that can make people love you. We believe it is our job to put you in the best possible position for success by using our tools to educate folks and communicate the value of your product or service to them. In other words, we work to turn heads and educate people, after that, it's up to you.